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Putting together the pieces of the puzzle
Piece together the full picture of your IT service

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IT communication

We can provide professional support for documenting your IT systems. We will work closely with your project managers, disaster recovery experts, business change control programme managers and IT application specialists to ensure that your internal systems are fully documented.

This includes:

  • Logical and physical network diagrams showing application components and upstream and downstream links
  • IT Infrastructure and application documents
  • Visio call flows, network-level, application-level and logical diagrams
  • IT Service manuals and Run Books
  • Disaster recovery plans
  • Data discovery support, through questionnaires and data gathering
  • Support for Enterprise Architecture frameworks

 

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"At the start of our project, CTC were clear about what we could expect.
They delivered exactly what was promised and went the extra mile to make sure we were happy with the end result, which exceeded our expectations
.
Echo Managed Services